Dakshata: Cyber Security Initiative by BCCB

Dakshata: Cyber Security Initiative by BCCB Date: 7th Oct 2022

“Dakshata” is Cyber security awareness initiative started by BCCB. This initiative is to provide cyber security awareness to BCCB employees, Depositors, Customers, Directors, and shareholders to protect from Cyber threats and frauds.

The online digital transactions to receive or make payments are very convenient to use but should be used with caution.

Cyber threats are attacks happening from the Internet or the Online Digital world. The attacker or hacker can steal your personal information, PIN, passwords, and OTP Data and it can lead to big financial loss.

How the hacker can get your information……?

The hacker can get your personal information from your online devices such as mobile, laptop, PC, etc.

The hacker first sends a Phishing email /SMS which is malicious email /malware (Malicious software or virus) into your mobile / laptop via the Internet. When you click on the link or attachment in email /SMS the hacker can take control of your device which may lead to financial loss.

When the Malware infects your mobile / laptop / PC and it then sends your important data/ critical information, passwords, credentials to the hacker.

There are some simple steps to protect yourself from Cyber Attacks:

• The Fraudsters lure the people / Victims with various discount schemes, winning of lottery, free gifts, etc, and call them to get their Debit / Credit card details, password, PIN, CVV, and OTP. Never share your Passwords / OTP / CVV / PIN / Card Details and your personal information with unknown people. The Bank officials will never call customers to get card details, Passwords, CVV, PIN, OTP, or KYC details.
• Protect your Mobile, PC, and Laptop with a strong password, and change your password regularly. Never keep your ATM card and PIN together in your wallet.
• Check that good Antivirus / Anti-malware is updated on your mobile / PC regularly.
• Check the system updates and security patches are updated Regularly. Enable Firewall in PC / Laptop System.
• Always be vigilant when using an ATM card to protect from Skimming attacks. Do
  not share OTP, CVV, or card numbers with strangers.
• Do not click on links or download Email attachments / SMS received from unknown people. It could be a phishing email with fraudulent links or malware
• Do not give Remote access or use screen-sharing apps such as Anydesk etc with strangers. The fraudsters can take admin control of your system and hack into your mobile / Laptop / PC. Your critical Data can be robbed.
• Do not visit untrusted websites or provide your personal details to unknown people on social networking websites. Protect your privacy and be vigilant when using social networking and the Internet. Never share your personal and critical information on Social sites as it can be misused to make a targeted attack.
• Take Data backup of your system regularly and keep it on a separate device or USB drive.
• Remove unwanted software or applications from your Mobile / PC. Also, remove unnecessary extra permissions given to Mobile apps.
• The mobile/ Laptop used for mobile banking, Netbanking should be restricted for Social networking access. The transaction limit should be set to avoid big financial losses.
• Do not use public Wifi or free Wifi (at the Railway station, Hotel Lounge) for Financial transactions. The fraudster can get your account details to flush your account. Use mobile device Internet or private wifi for financial transactions.
• Do not use free USB charging stations or chargers from unknown public places to charge your Mobile/Laptop. The fraudster can capture your critical data from your Mobile.
• Do not click on Internet links/ SMS attachments sent by Unknown people, as they can be Malware or Phishing attack.
• UPI PIN should be used only to make the payment, from the well-known Apps
  UPI PIN is NOT required to receive the payment.
  UPI PIN should not be disclosed or shared with strangers.
  QR code should be scanned only to send money and NOT for receiving money.
• Please Visit your nearest Branch and update your KYC details such as Aadhar number, PAN Number, Mobile Number, and Email ID so that Bank can communicate and alert you when necessary. The Bank officials never call you to get KYC details on phone.
• If your BCCB ATM card is lost or if any suspicious card transactions are observed please HOTMARK your card by sending an SMS “HOTC” from your Registered Mobile Number to 9222272407.
• Take the above precautions and use BCCB Netbanking, Mobile banking, Digitouch, POS, ECOM, and UPI services with confidence as it is highly convenient and available 24X7.
• In case any query or any suspicious activity observed please call the BCCB call center
  18002662407 or Email to customerservice@bccb_admin

Or Download it from the PDF below